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# UAE Central Bank fines foreign bank branch AED 1.82 million for consumer-protection breach
- URL: https://www.theglobalbanker.com/cbuae-aed-1-82-million-fine-foreign-bank-branch-consumer-protection/
- Published: 2026-07-06T12:50:00.000Z
- Updated: 2026-10-02T00:29:58.000Z
- Description: The CBUAE has imposed an AED 1.82 million penalty on a foreign bank branch for failing to issue a liability letter within the mandatory seven-day period.
- Author: TGB Editorial Team
- Tags: Regulations, MENA

The Central Bank of the UAE (CBUAE) has imposed an AED 1.82 million financial penalty on the branch of an unnamed foreign bank operating in the country for a breach of consumer-protection rules, the regulator said on 6 July 2026\. The sanction relates to the branch's failure to issue a liability letter to a customer within the mandatory seven-day period required under the CBUAE's Market Conduct and Consumer Protection Regulations and Standards.

The penalty was imposed under Federal Decree-Law No. 6 of 2025 concerning the Central Bank and reflects a violation of the CBUAE's Market Conduct and Consumer Protection Regulations and Standards. The regulator did not name the institution.

#### CONSUMER PROTECTION BREACH

Liability letters are needed by customers seeking to transfer their liabilities or obtain financing elsewhere.

The seven-day requirement is set by the CBUAE's Market Conduct and Consumer Protection Regulations and Standards. 

The CBUAE said the action forms part of its efforts to maintain high standards of transparency, integrity and consumer protection in the UAE financial system.

#### LEGAL BASIS

The AED 1.82 million penalty was imposed under Federal Decree-Law No. 6 of 2025, the current legal framework governing the Central Bank's supervisory powers. 

In its statement, the CBUAE said that, through its supervisory and regulatory mandates, it ensures that banks, their management and employees comply with UAE laws and the regulations and standards it issues.