Dozens of customers of Nubank, the Brazilian digital lender, received messages on Friday stating the bank was being liquidated, a notification Nubank said was sent in error because of an operational failure; Brazil's central bank said the information about a liquidation was untrue.
WHAT HAPPENED
On Friday, 12 June, a number of Nubank customers were told in app and email notifications that Brazil's central bank had decreed the extrajudicial liquidation of the company. Brazil's central bank, responding to inquiries, said the information about an extrajudicial liquidation of Nubank was untrue. Nubank also characterized the notifications as a mistake, saying they were sent in error.
The messages also referred to the recovery of funds through the Credit Guarantee Fund (FGC), Brazil's deposit guarantee scheme.
WHAT CAUSED THE ERROR
Co-founder Cristina Junqueira called the error 'bizarre' and said a developer had accidentally triggered a protocol that sent the message. Nubank said the error was a one-off operational failure, that it retained all of its active licences and that its operations were unaffected.
Sources: Banking Dive
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