M-PESA, the mobile money service operated by Safaricom, reached 40 million monthly active users in Kenya as it marked its 19th anniversary in March 2026. The figure represents an addition of 6 million users from the 34 million monthly active users recorded in 2024.

The platform handles tens of millions of transactions a day, and Safaricom has continued to invest in scaling its capacity under its Fintech 2.0 upgrade. The service is supported by a nationwide agent network.

BACKGROUND

Launched in 2007 as a peer-to-peer transfer service, M-PESA now offers payments, savings, credit, and investment products.

INVESTMENT AND CREDIT PRODUCTS

Safaricom has added investment and lending capabilities to the M-PESA platform in recent periods. The Ziidi Money Market Fund, which received Capital Markets Authority approval in November 2024, allows users to access investment products directly through M-PESA. The Ziidi Trader product offers additional investment functionality, while the Fuliza facility provides eligible users with short-term credit to cover transaction shortfalls.

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